The Process Imperative
Good, workable processes depend on getting the right information, to the right people at the right time. Ricoh’s Process Imperative is an on-going initiative to promote understanding of new ways of processing information — whether it resides on paper or is already in digital form. We are funding research and providing resources on this site that bring together Ricoh’s business process expertise with that of industry visionaries, our partners and our customers.
Leveraging the Full Value of Customer Service
Government and Public Sector
Maximize Service Quality, Drive Out Cost
Build Customer Value and Lower Costs
Better Processes for Faster Time-to-Market
Drive Risk out of Business Processes
Recent Blog Posts
Most organizations are well aware that they are sitting on “Big Data” – meaning quite simply a lot of information.
How many of you were surprised that during this year’s international Digital Signage Expo in Las Vegas a keynote speaker from Intel announced almost casually that Google would be developing some features and promoting its Chrome platform for use in digital signage content management?
When it comes to customer service, what you don’t know can hurt you.