The Process Imperative
Good, workable processes depend on getting the right information, to the right people at the right time. Ricoh’s Process Imperative is an on-going initiative to promote understanding of new ways of processing information — whether it resides on paper or is already in digital form. We are funding research and providing resources on this site that bring together Ricoh’s business process expertise with that of industry visionaries, our partners and our customers.
Leveraging the Full Value of Customer Service
Government and Public Sector
Maximize Service Quality, Drive Out Cost
Build Customer Value and Lower Costs
Better Processes for Faster Time-to-Market
Drive Risk out of Business Processes
Recent Blog Posts
The parents are at the dinner table, sifting through their bills. It’s a classic image—of an era that many have left behind.
How many times have you had a great customer experience and said, “I’m definitely coming back—and I’m telling all my friends”?
Sophisticated technology continues to get the headlines, but tomorrow’s challenges look very similar to today’s.