Industry Opinion

  • Gartner “Magic Quadrant for Managed Print and Content Services” 2015 Report

    This year's Magic Quadrant goes beyond Managed Print Services (MPS) to include Managed Content Services (MCS), which Gartner defines as a comprehensive solution that rationalizes, streamlines and optimizes business communications by providing customers with consultative help, software, and implementation.

  • IDC MarketScape: U.S. Managed Workflow Services Hardcopy 2015 Vendor Assessment — Building on MPDS

    by Holly Muscolino and Terry Frazier, November, 2015, IDC #US40586715. Copyright 2015 IDC.

    This IDC study assesses the capability and business strategy of eight hardcopy vendors that are participating in the U.S. managed workflow services (MWS) market.

  • Quocirca Managed Print Services Landscape, 2014 Report

    Ricoh named Global Market Leader in MPS for third consecutive year, according to Quocira report.  The report examines the competitive landscape for MPS and discusses the key market drivers and trends that will shape future generation of MPS engagements.

  • United Nations Global Compact - Accenture CEO Study on Sustainability 2013

    Findings from the world’s largest CEO study on sustainability to date.  More than 1,000 top executives from 27 industries across 103 countries assess the past, present and future of sustainable business; discuss a new global architecture to unlock the full potential of business in contributing to global priorities; and reveal how leading companies are adopting innovative strategies to combine impact and value creation. (September, 2013)

  • Government: Fixing Document Processes Improves Constituent Services While Reducing Costs

    Government processes are more paper intensive than processes in the commercial sector, and — despite IDC studies showing that paper-based processes are not necessarily less efficient than electronic processes — government document processes are also less efficient than document processes in the commercial sector.

  • Optimizing Document Processes for Financial Services Firms: Increased Revenue & Cost Takeout

    IDC research indicates that financial services firms can increase revenue by 10.7% while reducing their overall operating costs by 10.5% when these customer-facing processes are optimized.

  • IDC MarketScape: Worldwide Managed Print and Document Services 2014 Report

    This study is IDC's hardcopy vendor assessment of the worldwide managed print and document services - focus on managed workflow services using the IDC MarketScape model.

  • Managed Print Services Landscape

    A vendor analysis of the global enterprise MPS market
  • Quocirca “Vendor Landscape: Managed Print Services” Report

    Global scale and market presence differentiate MPS suppliers, but value propositions are converging.

  • IDC: Managing Documents for Success in the New Business Information Paradigm

    A growing trend for European enterprises to partner with print services providers to realize the full potential of document process optimization, change management, and technology