Leading a Transformation
Although business problems often have technology-based solutions, woe is the CIO who tries to go it alone. To carry out successful business transformations, CIOs must forge broad coalitions at all levels of the company and carefully express the hard business value of their projects. Too often, we forget.
The Power of a Multi-Level Approach to Business Transformation
Anyone who has implemented a significant business process transformation, such as consolidating different ERP systems after a merger, knows that success depends on many factors beyond IT. A successful transformation must include the motivation and empowerment of diverse stakeholders at all levels within the organization.