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Getting Strong Customer Messages from Weak Signals

Posted on by Joyce Ouellette

I believe most of you know by now that valuable business insights can be overlooked in unstructured information.

Are You Improving Your Customer Information Value Chain?

Posted on by Carsten Bruhn Guest Blogger

How CMOs and CIOs can work together to facilitate Big Data initiatives

Powering a Personalized Shopping Experience

Posted on by Dominic Keogh

There is a quiet revolution going on in ‘brick and mortar’ stores.  This revolution is due in large part to the online ecommerce experience and tremendous amount of information available on the World Wide Web (which turns 25 this year).

Going Phishing?

Posted on by David Levine Guest Blogger

Just one click… That’s all it takes and your data and or PC is compromised!

The Need for Speed in Business

Posted on by Carsten Bruhn Guest Blogger

Most organizations are well aware that they are sitting on “Big Data” – meaning quite simply a lot of information.

Google Gives Us a Sign—Maybe

Posted on by Dominic Keogh

How many of you were surprised that during this year’s international Digital Signage Expo in Las Vegas a keynote speaker from Intel announced almost casually that Google would be developing some features and promoting its Chrome platform for use in digital signage content management?

Getting the Full Picture of the Customer Experience

Posted on by Joyce Ouellette

When it comes to customer service, what you don’t know can hurt you.

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